Terms & Conditions

These Terms of Use for Interaction with Users ("Interaction Terms") govern your interactions with users on Partner App (the "Platform"). By accessing or using the Platform, you agree to be bound by these Interaction Terms and the general Terms of Use of Partner App.

1. Purpose of the Platform and Role of Users

Partner App is designed to create meaningful social interactions where users can engage in conversations, share experiences, and enjoy a safe online community environment. Users are expected to follow these Interaction Terms to ensure safe and enjoyable interactions.

2. Acceptable User Conduct

• Engage respectfully in all communications.
• Maintain appropriate boundaries and avoid intrusive personal questions.
• Follow all platform, content, and moderation guidelines.

3. Prohibited User Conduct

The following conduct is strictly prohibited:

• Harassment, abusive language, intimidation, or threats.
• Discrimination, hate speech, slurs, or explicit/sexual comments.
• Requests for private information (phone number, address, etc.).
• Soliciting unlawful, explicit, or prohibited content.
• Spam, off-topic disruption, or repeated unwanted contact.

4. Privacy and Data Security in Interactions

• Do not attempt to obtain private information beyond what is publicly shared.
• No unauthorized recording, screenshotting, capture, or distribution of interactions without explicit consent.

5. Child Safety (Zero Tolerance)

We have zero tolerance for child sexual abuse and exploitation (CSAE) and child sexual abuse material (CSAM). Any such content or behavior is strictly prohibited and may be reported to law enforcement and child protection authorities.

• Any grooming, sexual exploitation, trafficking, or abuse of minors is prohibited.
• Any visual or textual sexually explicit content involving minors is prohibited.
• We use moderation systems (automated and human review) to detect harmful content.
• Users can report concerns through in-app reporting and safety channels.

6. Virtual Gifts and Payments

• Virtual Coins have no cash equivalent and are not exchangeable for real currency.
• Virtual gifts are tokens of appreciation only and do not imply extra privileges.
• All purchases are generally final once consumed.

7. Content Standards

• No illegal, obscene, defamatory, or harmful content.
• No promotion of violence, hate, exploitation, self-harm, or abuse.
• Maintain constructive, respectful communication at all times.

8. Reporting and Moderation

We maintain a robust reporting and moderation system. Violations may result in warnings, content removal, temporary suspension, or permanent account termination depending on severity and repetition.

• Severe violations may lead to immediate termination.
• Virtual coins/goods may be forfeited on termination due to violations.

9. User Responsibility and Liability

Users are solely responsible for their actions and communications on the Platform and agree to bear the consequences of violations.

10. Disclaimers and Limitation of Liability

Platform services are provided "AS IS" and "AS AVAILABLE" without express or implied warranties. The Company is not liable for damages arising from user interactions, including misunderstandings or emotional distress.

11. Changes to Interaction Terms

We may update these Terms at any time. Continued use of the Platform constitutes acceptance of updated Terms.

Community Guidelines

Community Guidelines help keep members safe and establish acceptable content and conduct. Violations may lead to content removal, account action, and reporting to authorities where required by law.

• Age requirement: all users must be 18 years or older.
• No nudity, pornography, explicit sexual conduct, or sexual harassment.
• No bullying, threats, hate speech, or discrimination.
• No non-consensual image sharing or privacy violations.
• No scams, impersonation, fraud, or inauthentic profiles.
• No illegal drugs or controlled-substance misuse promotion.

Refund and Cancellation Policy

Partner App operates on a coin-based system where customers purchase coins to access services.

• Refunds for payment failures: If transaction failures are verified, the deducted amount is refunded.
• Coin reversal for technical issues: If coins are deducted without service delivery due to a verified technical issue, coins are reversed.
• Processing timeline: Approved refunds are credited in 5-7 working days.
• No refund for used coins: Once coins are consumed for services, they cannot be refunded or cancelled.

Grievance Redressal and Contact

Email: contact.partnerapp@gmail.com

We will respond to complaints within 10 days.